Monday, June 22, 2009

StreamSend Delivers "Smart Email Marketing Guidelines for 2009"

StreamSend, a leading email marketing solutions provider, today released guidelines for businesses looking to build and maximize email marketing programs in 2009. These client-tested best practices have helped thousands of organizations cement email as an indispensable marketing strategy.

"To make the best of a tough economy, more marketers are looking for cost effective methods to reach prospects and customers," says Dan Forootan, president and CEO of StreamSend. "As email activity and competition grows, the need to plan, create and maintain smart campaigns becomes even more important. To see the most benefit from their email marketing programs this year, we advise
our clients to consider the following principles."

1. Pay attention to email volume. Email marketing is a valuable marketing tool in a down economy. The challenge for marketers is to resist the temptation to overuse the medium. Forrester Research cites that 77% of consumers are annoyed with the volume of email they receive today. Don't annoy your customers. Too much email can lead to consumer fatigue and erode email effectiveness. Conversely, don't email so infrequently that they don't know who you are. Strive to maintain a regular and ongoing relationship with your subscribers.

2. Respect your customers and their relationships with you. As worldwide email volume continues to grow, seek out highly relevant ways to communicate with your customers and to stand out from the crowd. Remember that not all customers are the same, or have the same interests.

Some methods for improving relationships
through email include:
  • Sendrelevant, valuable and timely information and offers.
  • Pay attention to messages viewed on mobile devices.
  • Segment lists to best match your customers' needs.
  • Leverage triggered (automated) emails to enhance personalized, customized customer communications.
  • Use transactional emails (welcome letters, receipts, confirmations, etc.) as an additional mechanism to build customer rapport.
3. Complement your email campaigns. Remember to provide consistent messaging across all your communications channels. Email should be one element of your marketing mix. Reinforcing messages across multiple channels will boost overall campaign effectiveness.

4. Remember email design and delivery basics. No matter what, don't forget the nuts and bolts of smart and effective email marketing - everything from using permission-based (opt-in) lists and good list hygiene to using clear, valuable subject lines and solid design and messages. Test your messages before you send, and maintain good relationships with the ISPs.

5. Keep Improving. Even if something worked in the past, it isn't guaranteed to continue delivering the same results. Measure the success of your campaigns. Take advantage of reporting and data analysis beyond the inbox. Test and innovate to make sure your email campaigns continue to grow positive results.

To sign up for a free 30-day trial or to learn more about StreamSend Email Marketing Service, visit

The StreamSend Email Marketing Service is the most comprehensive and cost-effective permission-based e-mail marketing suite available, used by marketers, entrepreneurs, online retailers and resellers around the world. StreamSend offers a number of industry-leading, standard pricing plans and also has a strong email marketing reseller and affiliate programs. StreamSend is the flagship product of web hosting and design company EZ Publishing, founded in 1998.



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